Our Solutions

Impact Analysis Driven IT Decision

Linking of Business processes with Application, Data & Infrastructure to define the blueprint of an organization for structure & operations.

Client Overview

Leading Bank in India, which commenced its operations in 1994, caters to the needs of both consumer and corporate customers. It has a robust technology platform supporting multi-channel delivery capabilities. Bank has 365 branches, and 674 ATMs spread across 254 geographic locations of the country as on December 31, 2011.The Bank also has 2 Representative offices, one each in London and Dubai.

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ARIS products used

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  • ARIS Design Server
  • ARIS Architect
  • Enterprise Architect Extension

ARIS Team Size: 5


Challenges

  • People, Process, Applications & Infrastructure were in silos.

  • Resource impact analysis was a challenge

Benefits

  • Integrated view of Processes along with Data, Application & Infrastructure.

  • Single source of truth for People, Process, Data, Application & Infrastructure. Hence change impact measurement will be possible.

Reduction in Turnaround Time

Converting SOPs, VISIOs into object driven database repository to have single source of truth across organization.

Client Overview

Leading Bank in India, which commenced its operations in 1994, caters to the needs of both consumer and corporate customers. It has a robust technology platform supporting multi-channel delivery capabilities. Bank has 365 branches, and 674 ATMs spread across 254 geographic locations of the country as on December 31, 2011.The Bank also has 2 Representative offices, one each in London and Dubai.

ARIS products used

claylogix
  • ARIS Design Server
  • ARIS Architect
  • ARIS Publisher

ARIS Team Size: 7


Challenges

  • Multiple sources of inconsistent information for Processes scattered in Word, Excel, HTML pages, SharePoint.

  • Existing Process Documentation was outdated which had to be almost rewritten

  • Turnaround time was huge while answering customer query over a call

Benefits

  • ARIS Publisher helped to publish information across Contact Centre which becomes One Source of Truth

  • Many redundant process elements were identified and eliminated along with New Process formation

  • Customer query resolution time reduced significantly as now the processes are digitized & available in portal.

Reduction in Process Release Time

Governing continuous process improvements & release cycle management. Reduction in Process Release Time

Client Overview

Leading Bank in UAE which has headquarters are in Abu Dhabi. The bank offers a variety of products and services, addressing needs ranging from basic requirements of individuals to the more complex requirements of corporate entities. Electronic delivery channels, ably supported by an extensive network of banking centers encompassing over 56 locations across all the Emirates.

ARIS products used

Clay Logix

ARIS Team Size : 2
(APG Workflow) + 6 (Reports)


Challenges

  • Process team always questioned about the release of processes. Earlier method not safeguarding a process team though the release is not entirely depend on the Process Team.

  • Existing workflow tool was simple which don’t have the capability of sending mails when task got assigned to a user.

Benefits

  • Release management of process starting from process requisition has got a defined workflow . Due to this overall TAT in release & change management cycle improved a lot.

  • Near to achieve defined operational excellence

Analytical Method to Optimize Resource Utilization & E2E Lead Time

Improving process performance by simulating processes to remove bottlenecks, identifying redundancy etc.

Client Overview

A large Telecom company in Singapore with a combined mobile subscriber base of 500 million customers from its own operations and regional associates in 25 countries at end of March 2014, Making it one of the largest mobile network operators in Singapore and the 20–30 largest in the world.

ARIS products used



  • ARIS Design Server
  • ARIS Architect
  • ARIS Simulation Extension

ARIS Team Size : 7


Challenges

  • Optimize the Human Resource Utilization

  • Optimize End to End Throughput time of Process

Benefits

  • The simulation is used for process analysis and process optimization. Based on process models and organizational structures, the simulation enables a comparison of actual and target processes in terms of execution and efficiency

  • It is used to assess the dynamic behavior of processes over time, i.e. the development of process and resource performance in reaction to changes or fluctuations of certain environment or system parameters.

  • The results of business process simulation comprise quantitative, time-based and cost-related information about process execution and resource usage which is used for setting up the optimized resource count & processing time for the activities or change the process model to get a optimized to be process models.

Data Discovery

Data discovery is a business intelligence architecture aimed at creating and using interactive reports and explorable data from multiple sources.

Data Warehouse

DW is a system used for reporting and data analysis, and is considered as a core component of Business Intelligence environment. DWs are central repositories of integrated data from one or more disparate sources claylogix

Get In Touch

New Delhi (Reg. Office) D-158 B,
Okhla Industrial Area,
Phase 1, New Delhi - 110020, India
Tel: +91-11-66470083


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